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Shelby Portfolio: Arrears Cut 80%, Renewals Up
42 Units
8 months
Sandton, Johannesburg
The Challenge
Significant rental arrears (R450k) and low lease renewal rates (40%)
Our Solution
Introduced automated payment reminders, tenant communication protocols, and renewal incentive program
Results Achieved
Outstanding arrears reduced from R450k to R90k
Lease renewal rate increased from 40% to 78%
Payment collection improved by 65%
Zero evictions needed due to improved tenant relations
"
The turnaround has been remarkable. ProDirect's professional approach to collections and tenant relationships has exceeded all expectations.
James K.
Portfolio Owner
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